Accessibility Statement

Compliance status

Inaccessible content

• Non-compliance details
  1. The website provides no documentation about its ICT accessibility and compatibility features, which makes it difficult for users to understand how to use and activate them. It also does not fully satisfy all the WCAG 2.1, level AA requirements, which undermines the usability of certain pages or functionalities. At a user interface level, it does not always observe users’ color, contrast, font and focus preferences, which makes interaction more difficult, especially for people with specific needs.
  2. There are images on the page with no text alternative, which means that assistive technologies cannot read the content.
  3. On the page, the structure of and relationships between the elements inside the code are not always defined programmatically or through a text alternative. This makes it difficult for assistive technologies to recognise which element to refer to and not all the content of the elements is included in the code. Several interactive elements fail to communicate their name, role, or value correctly, which makes understanding and interaction difficult for people using screen readers or other support tools. Some interactive components have a different name (name attribute) to the visually presented text (text labels or text images). This can create difficulties for people using assistive technologies or voice input tools, making interaction with the site less intuitive. In some parts of the page, the code also has syntactical errors or invalid markings that may prevent assistive technologies from correctly interpreting webpage contents and functionalities.
  4. On the page, keyboard navigation is not fully supported. Some elements cannot be accessed without a mouse pointer, and the keyboard focus indicator is not always visible. There is also no mechanism for skipping repetitive blocks of content or slowing down navigation, and there is no method for properly managing additional content displayed with a mouse pointer hover or keyboard focus indicator, which in some cases disappears before it can be reached.
  5. The user interface does not always observe users’ color, contrast, font and focus preferences, which makes interaction more difficult. The website also does not fully satisfy all the WCAG 2.1, level AA requirements, which undermines the accessibility of certain pages or functionalities for people with disabilities.
  6. The input fields and forms in the page do not have clear labels or adequate instructions, which makes it difficult to enter data correctly, especially for people with cognitive disabilities or who use assistive technologies. In some cases, the input fields are not described in enough detail to allow assistive technologies to identify their purpose, name, role and value. When an error occurs, the messages provided do not always offer helpful suggestions for correcting them. This compromises the user experience and the accessibility of the interactive functionalities.
  7. Color is the only identifier used to transmit information; for example, on most pages, links are marked as such, only by the color of the font. In all the pages, the contrast ratio between text color and background color is not at least 4.5:1. The contrast ratio of the graphic elements is not at least 3.1:1 in relation to the color or adjacent colors.
  8. The page does not offer at least two ways of identifying it within the website, like a sitemap, table of contents, or search function. There are also no breadcrumbs on the page, which may create difficulties for users, especially those using assistive technologies or relying on predictable navigation patterns. This can impact the website’s ease of navigation and user friendliness.
  9. On some of the website pages, sections of text in Italian appear amongst the contents, which are mainly in German. But these sections are not marked in the code with the correct attribute, which prevents assistive technologies from adapting the pronunciation or reading the content correctly. This makes it difficult for for people using screen readers or other assistive devices to understand.

Accessibility statement draft details

• This statement was drafted on 17/03/2025.
• The information in the statement was obtained from a third-party assessment.
• Assessment method Automatic and manual analysis

Provider contact details and how to report an issue

• The provider can be contacted at the following email address: servizio.consumatori@coswell.biz

How to report an issue to the Agency for Digital Italy (AgID)

Information about the website

• Website publication date:
• Usability tests have been performed.
• CMS used for the website: FlexCMP